Lenovo X1 Carbon Fingerprint Reader Not Working
If you find the fingerprint reader on your Lenovo laptop doesn’t work any more, don’t panic. It’s often quite easy to fix 4 Fixes for Lenovo Fingerprint Reader Not Working. Here’re 4 fixes that have helped other users resolve the Lenovo Fingerprint Reader Not Working Windows 10 problem. Just work your way down the list until you find the fix that does the trick. With the most progressive security technologies, Fingerprint Reader helps make your digital world more secure, more convenient and more personal. Use your fingerprint to manage your identity and online experience. Learn how to use the fingerprint reader on the ThinkPad X1 Carbon #TechTip Learn More: http://shopap.lenovo.com/au/en/laptops/thinkpad/x-series/x1-carbon.
This problem has been reported several times before, but no answer whatsoever
The fingerprint reader stopped working, apparently after a windows update upgrade
I have tried EVERYTHING there is, from uninstalling and deleting the driver files then reinstalling, downgrading the drivers, rebooting, upgrading, updating chipset, video card and display drivers, updated BIOS, etc. etc. etc. and the best thing that can happen is for it to work a couple of times and stop working again... it is a less-than-a-month-old computer and it seems MANY users are having this problem....
I already ran Lenovo Diagnostics tool, Lenovo system update tool, Microsoft's windows update and have latest definitioins for everything, Microsoft trouble shooter recognizes the problem but can't fix it.
the only thing I haven't tried is downgrading my windows 10 to a previous version...
computer:
Lenovo Ideapad Flex 5
Model 81C9
Processor Intel Core 17-8550U @ 1.80GHz
Operating system: Windows 10 Home 64-bit Ver. 1803
Synaptics WBDI driver version: 5.5.2613.1050
Intel(R) UHD Graphics 620 ver. 23.20.16.4973
BIOS version 4QCN43WW(V2.07)
Thanks for any help I can get to solve this annoying situation
Hey there ThinkPad fam, just picked up a refurbished 2012 X1 Carbon and updated to Windows 10 Pro, and I can't figure out how to make the fingerprint reader work. The last available drivers listed on Lenovo's website download as the Thinkvantage fingerprint software installer. When I run the Thinkvantage software, it gives me Error E7210005, telling me I can't install fingerprints because it can't start the reader. In Device manager, the TouchChip Fingerprint Coprocessor shows up under Authentication Devices, but the reader itself does not, and I assume that is because it's the 'unknown device' listed below.
Does anyone have a link to a driver file I can install using Device Manager's legacy hardware setting? Any insight?